The Marlborough Family Service offers a range of out-patient consultative and treatment services for children, adolescents, adults, couples and families with personal or behavioural problems. This is an 'all age' referral service, which covers mainly North Westminster, but specialist services may go beyond geographical boundaries and this may have funding implications.
The location in which people can be seen is flexible so in addition to the base in St. John's Wood, we can also meetin local Westminster Day Nurseries, clients' homes, schools, GPs' surgeries, as well as an outreach base for a Chinese service in the Soho Centre for Health and Care.
Languages currently spoken by staff include Arabic Bengali Cantonese French German Hakka Hindi Japanese Pashtu Punjabi Spanish Urdu. We also work closely with professional confidential interpreting services.
The model of practice is ‘systemic’, which means that close attention is paid to the context of problems such as the family, school/nursery, work, culture and oppressions of different kinds.
There are also two day assessment and treatment programmes offered by the service:
The Family Day Unit for families with young children who require very intensive work, frequently in conjunction with Court Assessments in Child Care Proceedings.
The Education Centre, where a small group of school-age children who need intensive help are seen with family members in a classroom setting on a daily basis. The unit also provides services to children in their mainstream classroom setting and training and skills exchange is provided for teachers.
Referrals for the out-patient service are accepted from other professionals and Self-referrals are also taken. Referrals to the Family Day Unit must be in writing. Referrals to the Education Centre can be made by local education authorities alone.
Patient Advice & Liaison Officer:
Rivka Frelich Tel: 020 7624 8605